Customized Products

As our products are custom-made and personalized, returns or refunds are generally not accepted once production has started.

Eligible Refund Cases

Refunds or replacements may only be provided if:

• You receive the wrong product
• The item is damaged
• There is a manufacturing defect

Return Request

Customers must contact us within 3 days of receiving the order with clear pictures of the issue.

Non-Refundable Situations

We do not offer refunds for:

• Change of mind
• Incorrect size selected by customer
• Minor color differences due to screen settings

Contact for Support

Email: customembroiderypk@gmail.com
Phone: 0370-3767395